If you’re greeted with a blank screen when logging into your account, don’t worry — you’re not alone. This is a common issue, and in this guide, we’ll cover the most likely reasons behind the blank screen and share simple, effective fixes to help you get back to streaming smoothly.
Make sure to read the whole post and apply these fixes to check out whether they work for you or not.
Reason 1: Having an Old IPTV App:
The first and the most common reason is having the old version of the IPTV app, when your app is loaded then it gets buggy and doesn’t work normally like it usually does.
Fix No. 1:
To fix this problem you have to make sure that the app is updated with the latest version,
Alternatively, you can use the IPTV smarters Pro app or get the TiviMate.
Reason 2: Hardware Malfunction:
If your device is broken or is malfunctioned this is also the reason why it is not loading the app properly and having issues when loading the content on the app.
Fix No. 2:
To check whether it is not your device please install the app on your Mobile or a different device. Then login with the same credentials and see if the blank screen still appears.
Reason 3: Check if the issue persists in other Content:
Sometimes this happens with the specific content instead of all the content that we offer.
Fix No 3:
Go back to the Home Screen and then check out other streaming Channels, Movies, or TV Series and see if the issue still exists there.
However, if other content is working fine but it’s happening with a specific category/channel then kindly contact us by WhatsApp or by email.
Reason 4: Uninstall & Reinstall the app:
When continuously using the app it collects the thumbnails, titles, and other stuff in the form of caches which is also the reason behind the blank screen.
Fix No 4:
To fix this problem, you just need to Uninstall the application and then Re-install it, now you can use the same login details are then you will probably see the app is working better.
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